Country Herbals (We, Us or Our) are committed to respecting and protecting your personal privacy.
This on-line Privacy Statement is provided to make you aware of how we collect, use and manage personal information of visitors to our web site and general data collection by us. Should you have any questions or require further clarification, please contact us.
What information do we collect and how is it used?
Internet information - We collect information regarding visitors to our site including domain name and information regarding what pages are accessed. The collection of this information is for statistical purposes only. No attempt is made to identify users or their browsing activities.
Information volunteered by you, such as request for information, your contact details, e-mail address etc are retained by us to assist with providing you support and marketing.
General information - Information is collected and retained whenever a person contacts us with respect to business type activities. This information is used for support and marketing activities. Collection and retention of information for other purposes such as opening an account with us will only occur once written permission has been granted by the person or organisation applying.
How do you secure my Information?
Once the information has been received by us, we take measures to protect information from loss, unauthorised access, destruction, misuse, modification or disclosure.
Will we disclose your information to another party?
Information retained by us is not provided to any other organisation unless the organisation has been engaged by us to carry out business services on behalf of us such as mailing houses, debt recovery agents and so forth, or in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect information retained and collected by us and produce relevant documentation to fulfil our legal obligations to statutory organisations under local laws of Australia (State and Commonwealth).
Are my E-mails protected?
E-mails sent to us via our web site or directly are not encrypted or protected from unauthorised access. While the e-mail is being sent onto us there is a risk of interception. Once the information has been received by us, we provide security for this information as outlined above.
Is data stored on my computer device?
We may at times save data cookies to your computer to assist in processing your request and to improve the experience with our web site and business tools.
Can this Privacy Statement change?
We reserve the right to update this policy from time to time.
Can you have your personal information removed?
Yes. At any stage you can have your personal information deleted or deactivated from our internal systems up to the point where we fulfil our legal and statutory obligations under local laws of Australia (State and Commonwealth).
To have your personal information removed from our systems, simply contact us and request that your information is removed. We will comply and remove your details within 5 working days from your request.
How do you contact us about this Privacy Statement?
If you have any questions or concerns about this Privacy Statement or the practices on our web site, please contact us.